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Smart Active Parts cut costs for N. Schlumberger
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When the French-based technology company, N. Schlumberger approached Omron for a solution to update the automation of its high-level textile machinery, time and cost saving were paramount. But they wanted utmost reliability too. With Omron’s solution they got both.
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N. Schlumberger manufactures state of the art textile machines that are sold throughout the world from USA to Japan. However, the environmental conditions in some countries such as India, Pakistan, Turkey and China make it doubly important that the machines are extremely reliable. Omron equipment ranging from CJ1 PLC, NS5 HMI, E2A inductive sensors, E3Z compact sensors, G2R industrial relays, S8VS compact power supplies, G3PB panelmounted relays, and DeviceNet, more than matched the specification.
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Smart Active Parts real benefit for the end-user
To increase the user-friendliness of the HMI and to reduce the existing PLC program load, it was decided to migrate to Omron’s NS5 HMI. The Smart Active Part feature of the NS5 has been used to process the diagnosis functions in the HMI itself, rather than the PLC. The system we helped build at N. Schlumberger is really unique in its capacities,” says Armando Marcelo, Omron’s Regional New Business Developer. Eric Mantot, technical manager at N. Schlumberger, continues: “N. Schlumberger had drastic technological constraints, but Omron’s Smart Active Parts have turned them into a real benefit for the end-user by allowing this high technology to be easily accessible. Moreover, our existing architecture included third party material, which was a challenge. Omron’s wide selection of new technologies has allowed us to build the most innovative machine in the market.” All these features make N. Schlumberger’s machines more competitive while offering users more profitable production. “We have enhanced the service level without any added costs,” says N. Schlumberger’s Purchasing Manager, Alfred Simon.
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Listen to the customer
Omron supported N. Schlumberger in converting the technical benefits of the new solution into commercial value propositions for its customers by helping them to write crucial arguments for the production and maintenance fields.
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“Through teleservicing, all local data from the HMI are now available via Internet: the benefit for our end customers is more than obvious: a better reactivity, a lot of international travelling avoided, and programs corrected and updated remotely on the machines.” says Eric Mantot. Our approach has been to build a consistent solution to make the whole application interesting from an economical point of view. Working closely with N. Schlumberger, we have been able to adapt our products to develop a customised solution that is a perfect fit with their application and goals. This has built up a relationship of trust, which has become an asset to both parties. N. Schlumberger has really opened up its machine process to our team and we have been able to help them with their sales strategies.” says Olivier Ledey, Omron Factory Automation Product Manager in France. “Our capacity to identify the most competent person for each part of the project and understanding that we had to work on the commercial aspects as well as the technical part, were key to the success of this project,” says Armando. “We were able to prove that the added value we were offering would transform into real benefits for the customer.”
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